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Both AOL and Hotmail have made recent changes to their email
clients that will impact all
Hotmail users and those AOL users who have transitioned to version
8.0. We are trying to ensure that the email AOL and Hotmail users
is received in their primary inboxes. We have noticed in our
email at AOL, not all newsletters were delivered even though
we do not have children and do not use their filters. This information
might help prevent that from happening in the future. There are
usually 3 parts to each newsletter. If you get one and not the
rest just go to the website at http://www.cephasministry.com/index_news.html
Why are AOL and Hotmail making these changes? Both AOL and
Hotmail are giving recipients
greater control over what mail they get, and where they get it.
We think steps in this
direction are great. The more tools given to recipients for setting
priority to wanted email, the less we'll see ineffective methods
(particularly ISP-controlled filter methods) used, which frequently
make the wrong choices on behalf of users. And since they will
also see less spam, the wanted email will get more attention.
We'll explain AOL's and Hotmail's moves below. But let us
summarize our recommendation:
For subscribers using AOL 8.0, the best place for email to
land is in the "People I know"
folder. For Hotmail, primary placement is achieved when email
gets to the inbox even when the
setting is "exclusive." All AOL and Hotmail users please
put our list name a2zbooks@earthlink.net and email address used
for correspondence CephasList@aol.com / r421@aol.com in your
"Address Book" for AOL and in their "Safe List"
for Hotmail. This will ensure that your messages are always seen
directly in the inbox, even if they use the most restrictive
folder for AOL (People I know) or filter for Hotmail (Exclusive).
If there is a problem you might use a free email service for
an alternative email address like http://www.yahoo.com or http://www.netzero.com
Notify us of the new address. Send email to CephasList@aol.com
with note of old and new email address. Only the recipients'
action can guarantee receipts.
Additional information on each client:
AOL 8.0
A good percentage of AOL users have already upgraded to version
8.0, and more will move there
over time. Mail being sent to users of the new service can now
be viewed using one of four
folders. Please note: AOL is not yet making distinctions between
which mail should go into
"bulk senders" and which into "unknown sender."
AOL representatives tell us they are still
establishing the rules that will determine this.
* "Everyone" (default) - All mail sent to an AOL
user is delivered into this folder, which is
the default viewing option when you open your version 8.0 inbox.
Today, most AOL users seem to
be reading email using the "Everyone" folder, as they
categorize their mail and as AOL refines
the rules determining what will go into "bulk" and
what will go into "unknown."
* "People I Know" - Mail filtered into to this mailbox
is only from addresses stored in your
subscriber's AOL Address Book or on a Buddy List. We recommend
that you work with your
subscribers to use the "Add Address" button that is
present on the version 8.0 screen, so that
as users begin to read their email using the folder organization,
your messages will be there.
* "Bulk Senders" - AOL is not filtering any mail
into this folder today, but eventually this
folder will contain "mail from commercial mailers who have
committed to honor AOL stringent e-
mail policies. This category may include newsletters, order confirmations,
or other opt-in
mailings." White listed organization with AOL (whoever they
are) will not need to be put on a list in an address book and
they will get eventually into this folder. If Bulk Senders are
not in address book of the receiver they will be trashed.
* "Unknown Senders" - Mail filtered into this mailbox
is mail that is not from either "People
I Know" or "Bulk Senders." Today, mail that's
not "known" is going here. AOL is letting its
users know that: "As you use the AOL service and add more
people to your Address Book or Buddy List, the number of messages
you receive from unknown senders should diminish and are more
likely to be junk mail."
Additional Tools: * "Add Address": AOL 8.0 Users
can press this button as they read an email
to automatically place the mail into the inbox.
* "Report as Spam": This button can be used to "report
as spam" any mail. The use of this
button will help AOL determine whether to place lists into "bulk
sender" and "unknown sender"
in the future.
HOTMAIL
Hotmail users can now decide between three different settings
for viewing their mail:
* Default * Enhanced * Exclusive
Hotmail is using filtering technology to keep obvious spam
from getting to any customer's
inbox. How and where the email is seen once delivered, however,
is in the subscriber's hands.
If your subscribers select the default setting, your mail
will be delivered to your Hotmail subscribers' inboxes. Most
mail that is "confirmed opt-in" will also be seen when
a viewer is in the enhanced setting. When the user has the "exclusive"
setting on, all that will be seen is email from senders who are
on the subscriber's safe list.
Hotmail subscribers add our list address and ministry email
addresses listed above to your Hotmail safe list.
We hope this information is helpful! We'll continue to keep
you posted on changes that impact
you.
- We pray the Lord will bless you all,
- George & Rita Williams
- Cephas Ministry Inc.
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